Customer reviews of Sarah Cox

By Amanda M on 10 January 2019 | Purchase not verified

Very friendly staff and a great garage. I purchased my Fiesta from them last week and I cant fault the car. Would highly recommend this place. Will be using them again in the future.

By Jason G on 07 January 2019 | Purchase not verified

This company restored my faith in car sales. The customer service is the best I have ever experienced, from start to finish. Friendly group of people, will go above and beyond to make buying a car from them special experience, and hassle free. Finally found my dream car, after 3 months. These guys top of the bunch. Thank You

By Jill R on 26 December 2018 | Purchase not verified

Very friendly and helpful. Happy to recommend. Will be back for another purchase in the future.

By Sean W on 10 December 2018 | Purchase not verified

Great customer service and plenty helpful bought a car the was nice, clean and worked perfectly deffinetly worth going and buying from them ,will be buying from them again.

Reply from Sarah Cox on 15/12/18

Thanks for the review Sean, great looking Volvo C30 you purchased!

By Stephen E on 27 October 2018 | Purchase not verified

Citroen Picasso described exactly as it was in the flesh ! Daniel and his team couldn’t be more helpful. No pressure to buy whatsoever . Bought the car on behalf of my parents , but when I need another one , this will be the first place I’ll come . Well worth the 100 mile round trip. Thanks again

By Lee T on 03 August 2018 | Purchase not verified

Absolutely brilliant set of guys! Very friendly and approachable, nothing like the generic car sales persona. Gave us a great part exchange deal for our car and we drove off in our new car the same day. Also makes a nice change to see a variation of everyday cars, to classics, to high end performance cars within the same dealership. Fantastic place and fantastic service! Would definitely recommend!

By Eddie L on 19 July 2018 | Purchase not verified

Really pleased I chose Sarah Cox Cars for my latest deal, very professional and friendly. Transaction was painless and I have gone away really happy. Thank you SCC. For my next car I will definitely be back!

By Ieuan M on 16 July 2018 | Purchase not verified

It's a rare commodity these days to find staff who are passionate and enthusiastic about their job, you will find this at Sarah Cox. They don't need to be pushy or stand over you, they let their reputation and the cars do the talking and selling. Ever present in the background to answer your questions. We were picked up by Mark on a hot July afternoon after a arduous 7hrs journey by coach. Arrived at garage, met by Daniel who took us through the paperwork and made it effortless. Would highly recommended purchasing a car from Sarah Cox. Diolch yn fawr Iawn (Thank you very much) Daniel and Mark.

Reply from Sarah Cox on 22/07/18

Thanks guys for travelling so far on a coach to get to us - i'm glad you were happy it was worth the journey. See you again in the future!!

By bob C on 13 June 2018 | Purchase not verified

Talk a good talk but do not deliver bought the car on the word of the seller requested evidence of a service/still waiting no paper work .sale invoices dated 2010 I think bits 2018! upon inspection the car internally was dirty full stones and what looks like builders dust need a full valet. Car stated full leather again not as stated half leather and rip in the passengers seat.rear nearside light cluster full of water. Body work is full of dents they said the dent man would sort that out? the car was to buffed ? full of marks and scratches on every panel I would not writing this review but if you don't call they call you customer service lol on the only good thing I would say they delivered it

Reply from Sarah Cox on 15/06/18

Thankyou for taking the time to review your experience Mr Clayton. Any feedback whether good or bad we value as it helps everyone learn and improve. I am disappointed to read this review considering the many conversations we have shared throughout your purchase, even when you have called me at 10pm at night on my mobile to check progress so i am saddened that our customer service has not met your expectations. I agree with you regarding the rear light you called me to inform me that it was letting water in in which i straight away told you to get it fixed local to yourself and we will pay the invoice. Everything else in your review regarding leather - cleaning - dents - scratches you have never mentioned in the calls we have since we delivered the car to you(free of charge). It maybe would of been fairer to discuss your disappointments with ourselves to see if there was a way to rectify and turn your experience into a positive one. On this occasion i am sorry you feel we have failed.

By Kathryn F on 21 March 2018 | Purchase not verified

Excellent service, no pressure. Plenty of time to look around, allowed to test drive the car on my own. Good trade in price for my car,all round very good service.